Kurth: “Agency is a point of contact for the consumer” The German Federal Network Agency has now received its one hundred thousandth written complaint from a consumer about number misuse. “This shows that the Agency has established itself in the public awareness as a point […]

Posted on December 30th, 2006 by lbraum
Filed under: Germany | No Comments »

Summary: The German Federal Court of Justice ruled now, that telephone carriers are not allowed to bill connections to premium rate numbers, if the customer has justified complaints. In an earlier rule the court separated between the content provided and the connection service, making it easy for the carriers to collect the money for the […]

Posted on December 24th, 2006 by lbraum
Filed under: Germany | No Comments »

Research published by the OFT today has revealed that UK consumers lose
around £3.5billion to scams every year. Download a copy of the report from
www.oft.gov.uk.

The groundbreaking study into the prevalence of mass marketed scams in the UK
provides the first ever detailed analysis of the financial impact and harm
caused by such scams. The survey, involving over 11,200 […]

Posted on December 20th, 2006 by lbraum
Filed under: UK | No Comments »

The most important additions and amendments to the 11th Code include:

the ability of ICSTIS to take action directly against the Information Provider
new provisions covering subscription services
new provisions on pricing information
the definition of a network operator
express provisions relating to text chat service
network operators’ due diligence requirements
the ability to impose […]

Posted on December 6th, 2006 by lbraum
Filed under: UK | No Comments »