German Regulator clamps down on “ping”-Calls

The German Bundesnetzagentur (long term for “regulator”) has shut down more than 230 premium rate numbers in the last half year because of consumer complaints regarding ping calls and telephone spamming. For over 80 numbers the billing and the collection of fees have been forbidden. A ping call typically is a short call to a […]

It is getting harder and harder for TV-Call-In Shows in UK

We already have our own experience in that matter. ISCTIS as the onmipresent watchdog has already taken care of all remaining self-confidence of the British telecom providers. In our case a simple “request for details” (neither a formal nor informal inquiry, just a letter) was enough to immediate kill some numbers used for a completely […]

ISTIS regulates the Way to award Customer Refunds

UK Premium rate services regulator ICSTIS has published the criteria it will use when awarding consumer refunds as part of a sanction when it believes its Code of Practice is breached.
ICSTIS has also clearly defined what it means by a refund and the forms it should take. In issuing today’s statement on refunds, Paul Whiteing, […]

Austria updated Premium Rate Regulation

The Austrian Telecom Regulator, rtr, is taking and giving at the same time. On one hand the regulation regarding Premium SMS and Tele-voting got stricter, on the other hand the advertising of premium rates will be easier in the future.
In detail, rtr ruled that all Premium SMS subscription services have to end the subscription after […]